Celebrating 5 Years Of BigChange
At Subscan, we have proudly utilised the BigChange JobWatch live tracking system for about 5 years. This revolutionary tool offers us unparalleled visibility and control over our operations. By using JobWatch, we can monitor the real-time locations of all our reactive vehicles, survey vans, and tankers nationwide. Consequently, we achieve comprehensive oversight of our fleet’s activities around the clock, ensuring precise management and coordination.
The BigChange JobWatch system features sophisticated capabilities that enhance our operational efficiency and responsiveness. For example, it enables us to track our engineers’ movements with high accuracy, providing live updates on their status and progress. Moreover, the system allows us to set up immediate alerts for any deviations from the planned schedule, unexpected delays, or route changes. This proactive approach is essential for managing unforeseen circumstances effectively.
Scheduling and Resource Management
Additionally, JobWatch provides powerful tools for scheduling and resource management. It helps us optimise our dispatch process by allocating the right team and equipment to each job based on real-time data. Furthermore, the system’s intuitive interface streamlines job assignments, tracks progress, and adjusts plans dynamically to meet emerging needs.
JobWatch also improves communication and transparency with clients. It provides timely updates and accurate information about project statuses, fostering trust and satisfaction. By staying ahead of potential issues and offering clear, real-time insights, we enhance service quality and client experience.
Our commitment to cutting-edge technology like JobWatch highlights Subscan’s dedication to exceptional responsiveness and reliability. This system improves our ability to be available exactly when needed, allowing us to meet and exceed expectations with precision.
A Word From Our Director
Our Operations Director, Kirk Mason, stated, “This advanced and versatile technology enables us to handle urgent and emergency callouts with remarkable speed. JobWatch helps us quickly identify and despatch the nearest available drainage engineer to the required location. This ensures prompt and effective resolution of critical issues. At Subscan, we are committed to being there exactly when needed, providing exceptional service every time.”
If you want to explore Subscan’s extensive range of services and solutions, please contact us. Our knowledgeable team is ready to assist with any inquiries or provide a tailored quotation. Reach out to our Leeds office at 0344 499 5220 or our Midlands office at 0344 967 2332. We look forward to supporting you and showcasing our commitment to excellence in every aspect of our service.
